Technical Support

Stay on the leading edge of dentistry—effortlessly—with a customer service plan

Overview

Customer service plans from Henry Schein One offer more than unlimited technical assistance, software upgrades, and dental software support. Your customer service contract also includes free:

On-demand web training videos
Online knowledgebase
Online webinars
Electronically formatted fee guide (if available)
Dentrix Magazine (delivered electronically)

Never Miss a Software Update Again

With a Dentrix Customer Service Plan, you can focus on running your practice instead of running your network. Software updates with the latest Dentrix innovations come directly to your practice. Customer service representatives are ready to help you install updates and answer your technical questions—by phone, email or online chat. You can choose a monthly or yearly customer service plan, that comes with dental software support and flexible options to fit your budget.

Dentrix Support

Improve Your Skills with On-Demand Training

The Dentrix Resource Center, available only to current customer service plan subscribers, helps your team get the most out of your Dentrix investment. Log in to get unlimited access to dental support and training tools such as:

Dentrix tutorials with videos, documents and how-to articles about the most common tasks
Online knowledgebase of technical support information, troubleshooting tips and FAQs
Getting started instructions for using Dentrix and integrated eServices
Product documentation

New team members who need to get up to speed quickly, as well as seasoned veterans who want to expand their skills, can find the information they need in the Dentrix Resource Center.

Resource Center

Can't Find the Answer? Ask a Dentrix Expert

As a Dentrix Customer Service Plan subscriber, complicated procedures need no longer cause delays. If you need assistance to accomplish a critical task in Dentrix, customer service is only a phone call (800.561.2983) or online chat away.

Contact Support