The Dentrix Daily Huddle Report helps you get the most out of patient visits and allows you to discuss any concerns face to face, as a team, before morning appointments begin. Use the report to discuss the schedule and spot potential roadblocks; identify patients and family members who are overdue on continuing care along with patients with overdue accounts. As a result of this communication, practice performance and patient satisfaction may both improve.
Even if the doctor doesn’t lead the huddle, he or she can help reinforce key concepts or the culture of the practice throughout the meeting.
Give the daily huddle time to become part of the practice’s daily routine. Some behaviors, if repeated 21 days in a row, can easily become a habit. Give your morning huddle at least one month to become second nature. Most practices start to realize the benefits of the huddle in less than a week. Remember, change isn’t always easy, but if you’re not challenging status quo, you are not changing status quo.
The most effective daily huddles take less than 15 minutes. Some practices find that starting at 8:03 a.m. instead of 8:00 a.m. increases the team’s on-time attendance.
It can be as simple as a quote or thought for the day. If the team is inspired, rotate to make each member responsible for their quote of the day.
If your huddle is too formal, team members may feel like it’s just another meeting instead of feeling like they belong to a passionate community committed to creating raving fans through excellent patient care.
Practices that have open and honest communication reach their potential easier, faster, and with fewer roadblocks.