As the end of the year approaches, dental offices begin the process of closing their fiscal year in Dentrix. The Dentrix Customer Support team wants to help make that process as easy as possible by providing some helpful advice and tips.
IMPORTANT: If you are using G6.6 or G7, make sure you have installed Hotfix 3 before you close the year.
This article provides information we have found to be helpful in addressing three common questions that frequently arise at this time of the year:
Dentrix does not require a special process for closing the year. All you have to do to close the year is to close the last month of the fiscal year. When you close the month (and, consequently, the year), current transactions and clinical notes are moved into history, account balances are aged, and insurance benefits are reset for those plans that need to be reset.
Watch the video to learn how to close the month.
Keep the following in mind as you close the month:
After you close the fiscal year, Dentrix detects all pending claims created during the previous year. When you post payments or adjustments to claims from the previous year, you have the option to apply them to the previous year or the current year. This option appears in the Total Insurance Payment dialog box, and it defaults to the previous year.
The reports that we recommend you run at the end of the fiscal year are the same reports we recommend you run after you close each month. When you close the last month of the year, run the reports for that month, and then run them again for the entire year.
Following the recommendations in this article will help simplify the work of closing the year and save you some time to enjoy the holidays.
To learn more about closing the year, see the “Running the month-end update” and “Running the Month End Wizard” topics in the Dentrix Help, or visit the Dentrix Resource Center to view the “Year End Processes” webinar recording.