With Henry Schein DDX, Henry Schein’s web-based case management tool, practices can submit customized digital lab prescriptions instantly to their dental labs, reducing the common communication and prescriptions errors that slow offline production processes. DDX also offers the added benefit of detailed lab case and account management capabilities like electronic account statements, electronic payments and integrated shipping alerts—totally free for the dental practice. And, Dentrix users can instantly pre-populate a DDX lab slip with one click from the Patient Chart, Appointment Book, or Treatment Planner.
In response to significant growth within its Dentrix user base, Henry Schein DDX will release exciting practice-side updates in November 2011. Dentrix users now enjoy increased visibility into their entire business with any DDX-enabled lab, including the ability to invite peers to join the DDX network, view new labs that join the DDX network and participate in enhanced training and tutorials for practice staff.
“DDX has always given labs and practices a complete picture of their business together,” said Sandy MacDonald, DDX Product Manager. “The new features improve business insight for dental offices of any size, with special focus on enabling peers to join and share case information. The new features also provide customizable, tiered user access and reports, such as those needed by multi-location and large group or enterprise providers.”
Other new features coming in November 2011 take practice-to-lab communication one step further, with the offering of a web page for each DDX-enabled lab. These pages will provide valuable information about each lab to practices, such as cases shipped that day and contact information. Using DDX, labs can broadcast news and specials to their DDX practices and DDX website instantly, making it extremely easy for them to promot usage of DDX to their practices.
Visit www.ddxdental.com for more information about submitting and tracking lab cases online in seconds—for free—with DDX.